Class project for ID 6216 Service Design, Brand, and Value Creation at Georgia Tech, Fall 2019, Florian Vollmer
Business Model Canvas
10 Types of Innovation Analysis
UX Designer: Designed the mobile experiences for ASO Feedback and ASO Credits systems; including user flows, wireframes, and visual design.
UX Researcher: Conducted audience survey, performed data analysis, and helped conduct stakeholder interviews and workshops.
Service Designer: Analyzed audience and stakeholder journeys, brainstormed possible interventions, and proposed a to-be audience journey involving.